Senior Events Manager

Akron Art Museum seeks a Senior Events Manager to oversee all functions relating to external facility rentals including but not limited to marketing facility rental, responding to customer inquiries, scheduling of events, coordinating event logistics, and development and maintenance of master event calendar. MORE>

Senior Events Manager

The Akron Art Museum is first and foremost a museum whose mission is to enrich lives through modern and contemporary art and as such offers a unique venue for weddings, corporate events, and other small or large groups. Currently, the Akron Art Museum seeks a Senior Events Manager to oversee all functions relating to external facility rentals including but not limited to marketing facility rental, responding to customer inquiries, scheduling of events, coordinating event logistics, and development and maintenance of master event calendar. The ideal candidate is a results oriented individual with a proven track record of establishing and meeting realistic revenue and customer service experience goals.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to the Director of Advancement
  • Works closely with Events Manager and all Building Services Manager, Facility Management and Security Manager in planning and execution of rentals and special events.
  • Coordinates with Executive Office, Curatorial, Marketing and Design and other affected areas in the management of all events.


SUMMARY

The Senior Events Manager is responsible for selling/booking, marketing, contract negotiation, management and execution for all museum facility rentals. The Senior Events Manager will also coordinate internal museum events including exhibition openings, donor recognition events and other events as required. The Senior Events Manager will support fundraising initiatives including but not limited to Downtown @ Dusk, Annual Auction and Art & Ale. The Senior Events Manager works closely with Events Manager, Visitor Services Manager/Buyer and other affected departments providing exceptional visitor experience. This position is classified as full-time, exempt.

DUTIES AND RESPONSIBILITIES

A. Facility Rentals (External Events)

  • Market facility rental at the Akron Art Museum. Prepare annual budgets and plans to achieve targets and goals for rental programs.
  • Respond in a timely manner to all inquiries; schedule events, and coordinate event logistics for clients wishing to rent the AAM facility for private occasions such as weddings, corporate functions, dinners, luncheons, meetings, receptions, presentations, cocktail parties and other.
  • Organize the set-up of events, including the preparation of areas to be used by guests and contractor such as caterers and musicians. Personally attends all functions to monitor the execution of plans, contractor performance and clean-up.
  • Develop and maintain master event calendar, coordinating with AAM program calendar. Maintain ongoing communication with all AAM departments to coordinate external and internal event scheduling.
  • Manage the activities of Events Manager and volunteer personnel when appropriate.
  • Facilitate communications between rental client and onsite caterer for planning of menu and event rentals.
  • With onsite caterer, coordinate event set-up/tear-down and deliveries/pickups from outside vendors.
  • Prepare and report in a timely manner all purchase orders, executed contracts, and invoices to Finance for payment or reconciliation.
  • Work with other AAM departments/staff to coordinate rental details, including but not limited to: building services to coordinate maintenance needs, set-up and tear-down, security to assure staffing for all events, and museum store for staffing needs. Café and visitor services staff for Downtown @ Dusk and other programs and events.

B. Museum Events/Programs (Internal)

1. Downtown @ Dusk (D@D) Concert Series

  • Promote series working with sponsors and internal and external resources.
  • Order supplies and beverages.
  • Submit invoices promptly for payment.

2. Fundraising and Public Programs Events

  • Assist Director of Advancement and Senior Development Officer with coordination of Museum’s fundraising events, including Annual Auction or others as planned.
  • Work to plan and implement all member-related events, exhibition openings, program receptions, and others as required.
  • Coordinate all internal catering and logistics as needed.
  • Internal event coordination may include, but is not limited to, the following duties:
  1. Onsite event supervision from start time to ending time.
  2. Communications/planning with event managers from other local venues
  3. Coordinating event rentals, equipment needs and décor-related items
  4. Securing entertainment
  5. Working with AAM staff to secure docents, volunteers or museum shop staff as needed
  6. Leading regularly held event planning committee meetings
  7. Coordinating menus with caterers

C. Marketing and Sales

  • Establish efforts to promote the museum as a rental facility and group tour destination.
  • Attend travel & tourism meetings as museum representative as needed.

D. Additional Duties

  • Assure adherence to Akron Art Museum’s facility rental policies and procedures for all bookings with AAM staff, onsite caterer, clients and outside vendors.
  • Review rental policies at least annually with Director of Advancement, making changes as necessary.
  • Supervise quality of outside vendors.
  • Prepare annual facility rentals budget.
  • Prepare event revenue, expense and attendance figures as required by Management.


EDUCATION AND EXPERIENCE
Bachelor’s degree in appropriate field
Minimum of 4-years professional experience in Event Management, Sales, Hospitality, Communications or Public Relations preferred.


SKILLS AND PERSONAL CHARACTERISTICS

  • Excellent communication and organizational skills
  • Ability to follow through on details in a timely manner
  • Highly self-motivated; able to work well without close supervision
  • Outstanding interpersonal and customer service and public relations skills
  • Flexibility in scheduling – evening and weekend work is required
  • Physically able to lift up to 35 pounds and stand for extended periods.
  • Proficient with MS Office including Outlook and Excel.

Working Conditions: subject to many interruptions, pressure due to multiple calls and inquiries, meeting deadlines, working evening and weekend events.

To apply, please send cover letter and resume to:
Human Resources, The Akron Art Museum, One South High Street, Akron, OH 44308 or HR@akronartmuseum.org

 

Exhibition Technician (Part Time)

Exhibition Technicians primarily assist museum staff with all aspects of the installation of exhibitions. Exhibition Technicians also guarantee safe and timely care and handling of art throughout the museum according to internal and external demands. MORE>

Exhibition Technician (Part Time)

Exhibition Technician

PT AKRON ART MUSEUM (Temporary Position)

Please be advised that due to the high volume of applications, we are only able to contact those candidates whose skills and background best fit the requirements of the job openings or internships. We will keep your resume on file should appropriate future openings become available.

ORGANIZATIONAL RELATIONSHIPS
Department: Design
Reports to: Director of Design and Preparator.
FLSA Status: Hourly, non-exempt

Works closely with the Director of Design and Preparator, Curatorial Department and Education Department.

There are two levels, depending on skill and experience: Senior Exhibition Technician and Exhibition Technician.


SUMMARY
The Akron Art Museum conducts an extensive exhibition program in addition to housing a permanent collection with strengths in the areas of photography, American art since 1960, and turn-of-the-century painting. Exhibition Technicians primarily assist museum staff with all aspects of the installation of exhibitions. Exhibition Technicians also guarantee safe and timely care and handling of art throughout the museum according to internal and external demands.


DUTIES AND RESPONSIBILITIES
Art handling and installation.
Assist with preparation, construction and finishing of exhibition spaces and furniture including temporary walls, bases, display cases, frames and crating.
Assist with framing and matting of artwork
Assist with the production and installation of didactic displays, signage and graphics.
Perform other duties as assigned by Director of Design and Preparator.


SCHEDULE
Part-time temporary position, works as needed during installation of exhibitions. Schedule is flexible and may include evenings or weekends. Length of workday may vary from a few hours to 8 or more per day as workload demands. Preference will be given to candidates who are availible to work 3 or more days per week (excluding weekends).


EDUCATION AND EXPERIENCE
Undergraduate degree in studio art or design preferred. Preference will be given to candidates with museum or gallery installation experience with care and handling of art works. Hire will receive additional training from Director of Design and Preparator.


SKILLS AND PERSONAL CHARACTERISTICS
Possess knowledge of art handling practices, preparation techniques, and installation of artwork. Be a self-motivated, careful, detail-oriented team player with good interpersonal skills and ability to follow instructions. Ability to prioritize and problem-solve. Ability to apply common sense understanding to carry out instructions furnished in written, oral and diagram form.

Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to wear and use a respirator.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

Send cover letter, resume, and references to

Human Resources, Akron Art Museum, 1 S. High St., Akron OH 44308

or by email to HR@akronartmuseum.org

The Akron Art Museum is an Equal Opportunity Employer.

Security Guard (Part-Time)

The Akron Art Museum, Akron, Ohio, has part-time (up to 24 hours per week) openings for Security Guards. Must be able to work at least three days a week, including Thursdays and weekends. Some night shifts available.The ideal candidate will possess at least a high school diploma or GED and additional coursework and/or training in security, first aid/EMT, or relevant experience. MORE>

Security Guard (Part-Time)

Security Guard (Part-Time)
The Akron Art Museum has part-time (up to 24 hours per week) opening for Security Guards. The ideal candidate will possess at least a high school diploma or GED and additional coursework and/or training in security, first aid/EMT, or relevant experience and an interest in and/or knowledge of art. Must be available to work weekends and some evenings, and have reliable transportation, clean driving record and clean criminal background check. Non-smokers preferred.

Must be able to work at least three days a week, including Thursdays and weekends. Some night shifts available.

Applications may be picked up at the front desk from 11am – 5pm, Tues. – Sun., or send resume, cover letter, and three professional references to: HR@AkronArtMuseum.org, or by post to: Human Resources, One South High., Akron OH 44308-1801. The Akron Art Museum is an equal opportunity employer.

JOB DESCRIPTION

SECURITY GUARD (PART-TIME)

ORGANIZATIONAL RELATIONSHIPS
A. Reports to Security Manager

SUMMARY
Under the direction of the Security Manager, is responsible for the safety of works of art in the galleries, and the safety of all visitors and employees in the building. This part-time position is classified as non-exempt.

DUTIES AND RESPONSIBILITIES

1. Provide a safe and secure environment for our employees, patrons, visitors, and contractors.
2. Provide effective protection for the museum’s artwork and assets from damage and loss.
3. Provide timely response and assistance to our customers’ needs. Ensure a positive visitor experience for patrons. Field visitor questions.
4. Provide active enforcement of the museum’s rules and regulations.
5. Provide informative security awareness education to our employees, patrons, visitors, and contractors.
6. Perform guard duties as assigned by the Security Manager, reporting to work when scheduled, on time, and remaining at assigned post until properly relieved.
7. Open and close the galleries, and continually check for damaged or missing objects. Report any changes in condition to the Security Manager.
8. Reports to the Security Manager, or in his absence a Security Shift Supervisor, both orally and in writing all accidents, vandalism, suspicious activity, unusual occurrences, and any violation of the Museum’s policies, or procedures. All reports shall be made as soon as possible after the event has occurred.
9. Helps with Museum activities and special events when needed.
10. Participates in required training and the Museum’s risk reduction program.
11. Performs other duties as assigned.

EDUCATION
High School graduate or GED required. Additional training or coursework in security, first aid/EMT training, or other relevant education preferred, but not required. Interest in art preferred, but not required.

EXPERIENCE
Knowledge of safety/security practices and procedures, as well as prior experience in safety or security field preferred, but not required.

PERSONAL CHARACTERISTICS
Reliable, punctual, and trustworthy, able to deal with the public in a friendly, courteous, and tactful manner. Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise. Professional appearance with good personal hygiene. Able to work cooperatively with co-workers.

SKILLS AND ABILITIES
Possess demonstrated ability to remain calm and task-focused in emergencies, and to respond appropriately to any emergency or unusual occurrence. Proven ability to communicate well and establish rapport with a diverse population. Able to follow given first aid protocol and provide assistance to sick or injured guests or employees. Physically fit, able to lift up to 50 pounds.

PHYSICAL DEMANDS AND WORKING CONDITIONS
Standing for extended periods of time, walking on concrete floors, working outdoor events in variable weather conditions, patrolling outdoors in all seasons and weather. Communicating with others verbally and writing reports when necessary. Lifting up to 50 pounds.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

Send cover letter, resume, and references to

Human Resources, Akron Art Museum, 1 S. High St., Akron OH 44308

or by email to HR@akronartmuseum.org

Part Time Building Services Assistant

Part time position available for personable, physically fit individual to perform tasks to assure that the physical appearance of the museum is at its best at all times. MORE>

Part Time Building Services Assistant

BUILDING SERVICES ASSISTANT (PT) AKRON ART MUSEUM


ORGANIZATIONAL RELATIONSHIPS

A. Reports to the Facilities Manager.
B. In the absence of the Facilities Manager will report to the Chief of Staff.


SUMMARY

Under the direction of the Facilities Manager and Chief of Staff, performs tasks to assure that the physical appearance of the Museum is at its best at all times and that property and equipment is in good repair. Contributes to the smooth running of the Museum. Provides addition support during scheduled events including: art openings, fundraisers, concerts, weddings, and Education Programming. This position is classified as non-exempt.


DUTIES AND RESPONSIBILITIES

1. Performs all housekeeping tasks as scheduled, including:

  • cleaning of restrooms and work areas,
  • mopping floors,
  • vacuuming carpets,
  • dusting,
  • collecting trash,
  • washing walls and windows,
  • picking up trash on Museum's outside property,
  • watering landscaped areas,
  • sweeping or hosing down sidewalks and shoveling snow,
  • salting sculpture garden terrace areas and parking lots,
  • any other job assigned.

2. Assists with other building maintenance tasks as scheduled or requested, including:

  • receiving and forwarding deliveries,
  • floor stripping and waxing, buffing,
  • cleaning up landscaping in spring and fall,
  • moving office furniture,
  • setting up for special events,
  • cleaning up after special events,
  • any other job assigned.

3. To the extent training and abilities allow, assist in the accomplishment of special maintenance projects involving:

  • building and equipment repair,
  • painting,
  • landscaping,
  • any other maintenance function.

4. In absence of supervisor, responds to general staff requests for assistance with small cleaning, maintenance, or lifting jobs; for example, replacing of light bulbs, cleaning up spills, lifting boxes of publications, etc.

5. Performs other duties as may be prescribed by Events Manager and Security Manager


EDUCATION AND EXPERIENCE

High School graduate or G.E.D. Prior experience in janitorial, landscaping, or building maintenance preferred but not required.

SKILLS AND PERSONAL CHARACTERISTICS

Reliable, punctual, and trustworthy, able to act reasonably in emergencies, perform tasks as instructed, cooperate well with co-workers, and present a clean and neat appearance. Must have a clean criminal background report, no drug usage. Must be able to lift 50 pounds. Nonsmoker preferred.


WORKING CONDITIONS AND PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Standing, walking, squatting, bending, stooping, lifting heavy items of up to 50 pounds.

Climbing ladders, using a lift to access high areas, walking up and down stairs, using both arms
in repetitive motion to sweep, shovel, or clean surfaces.

Manual dexterity – grasping, fingering, twisting, gripping, use of both hands in coordinated manner to use hand and power tools and equipment.

Hearing/Speaking – must be able to hear normal speech, and to communicate with others.
High noise level at times due to operation of machines and vehicles. Communicate using
two-way radio.

Vision – must be able to see areas to be cleaned, and read written instructions. Must be able to tolerate  working in bright daylight and at night.

Work environment - may be noisy, dusty, hot, cold, wet, or unsanitary.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

Send cover letter, resume, and references to

Human Resources, Akron Art Museum, 1 S. High St., Akron OH 44308

or by email to HR@akronartmuseum.org

The Akron Art Museum is an Equal Opportunity Employer.
 

Part Time Member and Visitor Services Associate

Part time position available for an upbeat individual to promote the museum and present a professional, service-oriented image to the public. Applicants must be at least 21 years of age in order to fulfill all job duties which may include serving alcohol at the Café and other museum events. MORE>

Part Time Member and Visitor Services Associate

ORGANIZATIONAL RELATIONSHIPS
Reports to the Visitor Services and Shop Manager or Café Supervisor as appropriate.

SUMMARY

Works as part of a professional, service-oriented team of Member and Visitor Services Associates promoting the museum, supporting cultural experiences and generating revenue at the Café, Shop and Visitor Services Desk. This position is part-time hourly, non-exempt.

GENERAL DUTIES AND RESPONSIBILITIES

  1. Possess the high-level skills necessary to provide outstanding customer service, sell museum memberships and build long-term customer relationships.
  2. Develop a thorough knowledge of museum operations and keep current with museum activities through resources such as the museum’s website, social media sites, weekly e-blast, Outlook calendar and publications.
  3. Conduct day-to-day activities such as processing transactions through the point-of-sale system, cash handling, performing opening and closing duties and maintaining cleanliness and neatness of workspace.
  4. Cross-train as needed in the daily activities of the Visitor Services Desk, Café and Shop.
  5. Be available to regularly work up to 24 hours weekly including Thursdays and weekends with the flexibility to work on / around several holidays annually. The museum is open, for example, on Easter, Mother’s Day, Father’s Day and on the days surrounding holidays such as Thanksgiving, Independence Day, Memorial Day, Labor Day and Christmas. Additional hours are required during First Night, Akron’s Community New Year’s Eve Celebration, exhibition openings, museum fundraisers, special events outside of the museum’s regular hours, in order to attend some meetings and during other Member and Visitor Services Associates’ absences.
  6. Perform additional duties as assigned by the Member and Visitor Services Coordinator, Café Manager or Shop Manager / Buyer as appropriate.

VISITOR SERVICE DESK DUTIES AND RESPONSIBILITIES

  1. Answer the museum’s main telephone line, dispense general information or transfer calls to appropriate staff members.
  2. Maintain attendance count.

CAFÉ DUTIES AND RESPONSIBILTIES

  1. Prepare and serve coffee, tea and wraps. Serve food items such as pastries, soups and boxed lunches, as well as bottled beverages, beer and wine.
  2. Maintain health code standards for food service and uphold museum safety standards.

SHOP DUTIES AND RESPONSIBILITIES

  1. Generate sales.
  2. Assist Shop Manager / Buyer with processing and shipping orders placed from outside the Shop, checking in merchandise, restocking merchandise, resetting displays and conducting annual physical inventory.

EDUCATION, EXPERIENCE, AND SKILLS

High School Diploma required. Food service, reception or retail experience required. ServSafe Certification a plus. Applicants must be at least 21 years of age in order to fulfill all job duties which may include serving alcohol at the Café and other museum events.

SKILLS AND PERSONAL CHARACTERISTICS

Proven interpersonal and customer service skills; outgoing, friendly personality; strong written and verbal skills; mature judgment; flexibility and willingness to adapt to changing needs of organization. Possess a neat appearance and good personal hygiene. Appreciation of art preferred.

WORKING ENVIRONMENT

Work areas are primarily indoors, in a climate-controlled environment with moderate background noise. Work is subject to many interruptions and pressure due to simultaneous orders.

PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

  • Sitting / Standing / Walking – Approximately 95% of time in the Café or Shop work areas is spent standing or moving around. Approximately 95% of the time in the Visitor Services Desk area is spent sitting.
  • Speaking / Hearing – Clear diction and acute hearing are necessary for effective communication with co-workers, customers and outside agencies, by telephone and in person.
  • Vision – Corrected vision close to 20/20 is necessary to effectively use the cash register and interpret written information.
  • Climbing / Balancing – The ability to climb and balance on a step ladder is necessary for stocking food, beverages, and supplies.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for cash register use and for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

Please send cover letter and resume to:
Human Resources
The Akron Art Museum
One South High Street
Akron, OH 44308
HR@akronartmuseum.org

  
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Internships

Educating the next generation of museum professionals is an important goal for the Akron Art Museum.
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