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Careers

Thank you for your interest in employment at the Akron Art Museum. We are looking for engaging, knowledgeable and creative individuals to fill the positions listed below.

The Akron Art Museum is committed to creating an inclusive workplace that celebrates the diversity of all of our employees. We respect the dignity and inherent rights of all individuals and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other federal, state, or local protected class. We continuously focus on equitable hiring, training, promotional practices, and policies because our greatest strength is our team.

SUMMARY

The Chief Curator is responsible for leading all curatorial functions: organizing and coordinating exhibitions from the collection and outside sources; producing interpretive materials; and communicating to the public.  Maintains strong relationships with donors, lenders, artists, dealers, arts organizations, and the academic community to develop the collection and further the mission of the museum.  Commits to becoming established as a key artistic leader in the Akron community. Leads the curatorial department.  Directly leads Collection Manager, Research Scholar, Curatorial Fellow, and occasionally part-time assistants, interns and volunteers.  Works closely with Collections Manager, Senior Operations Officer, Director of Design to ensure proper handling, transportation, installation, security of works in exhibitions and the collection and exhibition design. Works closely with other department directors to further the objectives of the museum in education, marketing, management and advancement. Works closely with the chair of the Collections Committee.

ESSENTIAL DUTIES AND RESPONSIBILITIES

A. Formulates and coordinates a balanced exhibition schedule and interpretive plan in concert with the Executive Director and the Deputy Director. Assigns appropriate staff member(s) or guest curator to coordinate each exhibition.

B. Determines and prepares exhibitions.

  1. Organizes traveling exhibitions, including those to be accompanied by comprehensive catalogues as funding allows.
  2. Organizes large and small exhibitions exclusive to AAM.
  3. Coordinates exhibitions originated by other institutions to be shown at AAM.
  4. Prepares ancillary interpretive materials for exhibitions.

C. Researches and writes catalogue essays, website entries, digital content, and supervises other staff in these endeavors.

D. Develops and supervises collections

  1. Oversees maintenance of curatorial files on collection.
  2. Supervises installation of exhibitions.
  3. Researches and documents work in the collection.
  4. Plans, coordinates and oversees execution of a conservation program.
  5. Initiates ideas for grant projects; prepares or assists advancement office in preparing grant applications.
  6. Ensures timely preparation and distribution of exhibition schedule.

E. In concert with the Executive Director, strategically develops the collection through gifts and purchases.

  1. Maintains relations with artists and collectors locally and nationwide to develop and improve the museum’s collection through gifts and purchases.
  2. Maintains knowledge of the art market through relationships with dealers, galleries, critics and auction houses to enhance the development of the museum’s collection through gifts and purchases.

F. Attends Collection Committee meetings and, at the discretion of the Executive Director, Board of Directors meetings or other meetings.

  1. Recommends and presents gifts and purchases to the Executive Director, and to the Collection Committee and/or Board of Directors as applicable.
  2. Directs the scheduling, preparation of agendas and preparation of minutes for Collection Committee meetings.
  3. Recommends and supervises possible de-accessions.

G. Prepares departmental budgets and policies as well as other museum-wide policies.

  1. Plans and supervises implementation of the departmental budget.
  2. Monitors and oversees exhibition contracts
  3. Maintains fiscal control of collection and exhibition expense, including conservation.
  4. Initiates, prepares, and presents to the Executive Director for approval key departmental policies and plans, including accessioning and deaccessioning plans, conservation plans and exhibitions strategic plans.
  5. Works with Executive Director in preparation of institution-wide strategic plans, collection policy, facilities development plans, and other long-range plans.

H. Represents museum in the community, nationwide.

  1. Serves on local committees in consultation with the Executive Director.
  2. Communicates to public media under guidance of Marketing and Communications Manager.
  3. Develops regional and national profile through various activities.
  4. Attends evening and weekend events throughout the community as needed to strengthen museum and community relations.
  5. Participates in periodic travel as required.

G. Undertakes other assignments as designated by the Executive Director.

QUALIFICATIONS

Advanced degree in Art History or related experience and expertise in contemporary art and emerging forms of media. Minimum five years museum management experience; publications and lectures in the field.

Demonstrated strong leadership skills.  Excellent verbal and writing skills, public speaking skills, and computer proficiency. Exceptional artistic judgment. Demonstrated command of public relations functions.  Superior program planning and implementation skills, with demonstrated management and organizational ability. Ability to work well as part of a team; good interpersonal skills; creativity, energy and enthusiasm. Mature judgement: flexibility and willingness to adapt to changing needs of organization. Able to remain calm in stressful situations.  Safety-oriented. Eagerness to assume a leadership role in the museum and in the community.

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible.
  • Interpersonal Skills – Maintains a feeling of hospitality with team and visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and others engaging with the museum.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands/fingers for repetitive motions including keyboarding, to  handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is required to sit, climb, balance and smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus and see computer monitor. Visual Demands: Near acuity, depth perception, able to see computer monitor. Mental Demands: High oral comprehension and written comprehension, simple arithmetic.  Events and Programs: Standing for extended periods of time, walking, speaking and hearing in noisy environment. The employee must regularly lift and/or move up to 50 lbs. Must be physically able to drive and possess a valid driver’s license.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Subject to many interruptions, pressure due to multiple calls and inquiries, meeting deadlines.  Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Wears personal protective equipment as required. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

SUMMARY:

Directs and plans all fund development including foundation and government grants, capital campaigns, annual and planned donations, membership, special projects and events. Must understand, inter­pret, and help sustain the total program and mission of the museum and provide leadership for the museum’s advancement. Leads Advancement department including Development Officers, Grants Manager, Events Manager and Shop Manager. Develops, coaches and motivates team to achieve departmental goals and initiatives. Works closely with Executive Director & CEO and board-appointed advancement committee to develop and implement the museum’s fund development strategy.  Serves as a member of the museum’s Leadership Team providing insight and guidance to the overall operations of the organization.

DUTIES AND RESPONSIBILITIES:

  1. Development
  • Develops a measurable and effective fundraising strategy and implements the fundraising plan agreed upon by the Executive Director and CEO.
  • Facilitates the Executive Director’s partic­ipation in fund- development by assist­ing with solicitation and formal engagement.
  • Directs and monitors grant programs; maintains a schedule of application deadlines, interim re­ports, and final re­ports.  As needed, writes such propos­als and reports for govern­ment, businesses, agencies, individ­uals and founda­tions.
  • Develops and maintains relationships with professionals in the giving community, including, foundation officers, trust officers, other development directors, and executives in corpo­rate marketing and charitable giving.
  • Supports and builds community relations between the museum and the community.
  • Develops programs to educate, involve and cultiva­te prospects for annual gifts, capital gifts and be­quests and mobilizes the participation of museum staff.
  • Develops and maintains positive relationships with trustees and individual patrons of the museum.
  • Leads the museum’s government advocacy initiatives working with lobbyists, elected officials, and encouraging support from the museum’s constituents.
  • Coordinates and attends the various board-appointed Development Committees and other volunteer committees involved in fundraising, providing staff leadership and assistance as needed.  Adjusts own schedule to accommodate such meetings, within museum or offsite.
  • Reports regularly at board meetings, finance committee meetings, and investment committee meetings among others at the discretion of the Executive Director and Chief Executive Officer.
  • Oversees and develops fundraising and related marketing materials with the Director of Design.

Ensures all departmental policies, procedures, and standards are followed related to all areas of fundraising and development

2. Team Leadership

  • Oversees the activities of Visitor Services, providing guidance to the department manager assuring a positive impression upon the museum’s visitors.
  • Oversees the activities of Membership, providing guidance to the Senior Development Officer in planning membership strategy including promotions, appeals, and events.
  • Oversees the museum’s Shop Manager, providing guidance in planning, promotions, marketing and developing a sustainable earned income strategy.
  • Oversees the Events Manager, providing guidance with the booking of  events and developing a sustainable earned income strategy.
  • Oversees the Café Manager, providing guidance and developing a sustainable earned income strategy.

3. General

  • Works with the Executive Director and CEO to formulate long-range strategic plans and special projects.
  • Works with the Director of Accounting to forecast and track revenue from grants, sponsorships, donations, and memberships.
  • Maintains the confidentiality of the museum and its supporters.
  • Keeps abreast of new information impacting the cultural field, such as tax issues for contributors and new developments in the philanthropic environ­ment and educates other staff and trustees on these issues.
  • With assistance from others in the department, prepares departmental budgets based on projected activity and meets or exceeds the defined goals.
  • Undertakes other assignments as designated by the Executive Director and CEO.

EDUCATION AND QUALIFICATIONS:               

B.A. in­ liberal arts, business, communication, or equiva­lent; M.A. preferred. Minimum of 5 years in fundraising and/or capital project management required, preferably in a complex non-profit sector environment. Additional administra­tive, supervisory, and marketing experience preferred. Positive attitude with a high degree of initiative. Ability to meet or exceed goals relating to the cultivation and securing of support. Excellent and persuasive verbal/written communication skills. Exceptional leadership skills with the ability to maintain strong interpersonal rela­tions, ability to plan strategically and to set objectives and accomplish­ them. Sharp negotiation and strategic skills. Flexible and can easily adapt to quickly changing situations. Ability to thrive in a small staff environment and take on whatever tasks necessary as the situation requires. Must work extremely well with the different constituencies of the museum. Hardworking, punctual, organized, and discreet. Proficiency with MS Excel, Word, PowerPoint, Outlook, and donor management software. Able to work some evenings and weekends.

JOB KNOWLEDGE AND SKILLS:

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible.
  • Interpersonal Skills – Displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; always conducts self in a professional manner; assists and supports co-workers and constituents of the museum.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Physical Demands: sitting, carrying, manual dexterity for keyboard entries and handling of papers, talking, and hearing, eye/hand coordination, repetitive motions.
  • Visual Demands: near acuity, depth perception, able to clearly see computer monitor.
  • Mental Demands: oral comprehension, written comprehension.
  • Working Conditions: subject to many interruptions, pressure due to multiple calls and inquiries.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages, and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Work is subject to interruptions. Personal protective equipment may be required. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

SUMMARY

Responsible for maintaining purchase order system, accounts payable entry and processing, cash receipts reporting, preparing payroll for processing, and maintenance of a filing system associated with these duties.  In addition, responsible for updating employees of all benefit changes, assisting the Executive Director and CEO, Department Heads, Managers and HR Director with all payroll related benefits and administration.  Prepares Excel reports for annual audit, budget, and program analysis. Works with retail store, Café and front desk to assure timely and accurate recording of receipts. This position is classified as non-exempt. Wears personal protective equipment as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Organizational relationships-

  • Works cooperatively with the Lead Accountant to assure that the activities of the Business Office are conducted in a timely, accurate, and professional manner.
  • Works with all staff members to respond to requests for reports and to answer questions regarding purchase orders, expense coding, and payment of invoices.
  • Works with the Executive Director and CEO, Department Heads, Managers and all other staff on the following items as they relate to payroll: hiring process, employee terminations and administration of employee benefits.
  1. Accounts Payable
    1. Process purchase orders and invoices as received
    2. Matching, batching, coding and entering invoices
    3. Maintain vendor information
    4. Research and resolve accounts payable issues with vendors
    5. Process weekly check run, posting to proper expense accounts
    6. Prepare form 1099’s annually
    7. Assists in other duties as requested by Lead Accountant and CFO
  2. Cash, Payment Processing, A/R, Other
    1. Assist Shop Manager to balance respective cash registers; maintain cash drawers
    2. Prepare bank deposits and record cash receipts, posting to proper income accounts
    3. Maintain accounts receivable file, including mailing subsequent notices
    4. Process credit card transactions
    5. Maintain filing system for payables, receivables, invoices, PO’s, retail operations, etc.
    6. Prepare cash boxes for special events, make change, and collect contribution box cash
    7. Assists Lead Accountant and CFO in production of audit schedules, annual operating budget, and various reports using Excel
    8. Other duties as requested by Lead Accountant and CFO
  3. Benefits & Payroll Administration
    1. Prepares bi-weekly payroll through PayCom payroll system
    2. Updates staff to any changes related to benefits. Coordinates enrollment in benefit plans (Health, Dental, 403(b), Vision, etc.)
    3. Works with HR Advisor to ensure all new hire paperwork is complete
    4. Responsible for tracking PTO in payroll program (PayCom)
  4. Other duties as assigned

QUALIFICATIONS and CHARACTERISTICS

High school diploma or general education degree (GED) is preferred.  Two-year degree in accounting preferred. Two years’ full-time experience in A/P using a computerized accounting system and Excel experience a must.  G/L, A/R, payroll processing program experience a plus.  Knowledge of fund accounting preferred.

Excellent facility with figures, accurate data entry, proficient with Excel, knowledge of accounting principles, excellent problem-solving skills, ability to think through new situations and work well under the pressure of deadlines and multiple priorities. Able to remain calm in stressful situations.  Must be honest with a keen sense of personal responsibility and confidentiality.  Must be pleasant and tactful in dealing with others. Mature judgment.  Flexibility and willingness to adapt to changing needs of organization. Works well in a team environment.  Good oral and written communication skills. Maintains a neat appearance and good personal hygiene. Safety-oriented.  Appreciation of art preferred.

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible
  • Hospitality/ Interpersonal Skills – Maintains a feeling of hospitality with visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Physical Demands: sitting, carrying, manual dexterity for keyboard entries and handling of papers, talking, and hearing, eye/hand coordination, repetitive motions
  • Visual Demands: near acuity, depth perception, able to clearly see computer monitor
  • Mental Demands: oral comprehension, written comprehension
  • Working Conditions: subject to many interruptions, pressure due to multiple calls and inquiries
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages, and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Work is subject to interruptions. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

On-call and Part-time Summer Positions available

SUMMARY

Works as part of a professional, service-oriented team of Member and Visitor Services Associates promoting the museum, supporting cultural experiences, and generating revenue at the Café, Shop, and Visitor Services Desk. Guides visitors to follow expected safety and social distancing protocol.  Wears personal protective equipment as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide outstanding customer service, sell museum memberships, and build long-term customer relationships.
  • Develop a thorough knowledge of museum operations and keep current with museum activities through resources such as the museum’s website, social media sites, weekly e-blast, Outlook calendar, and publications.
  • Conduct day-to-day activities such as processing transactions through the point-of-sale system, cash handling, performing opening and closing duties, and maintaining cleanliness and neatness of workspace to the proper standard.
  • Maintains proper communication with co-workers and managers.
  • Completes daily and weekly checklists as applicable.
  • Cross-train as needed in the daily activities of the Visitor Services Desk, Café, and Shop.
  • Be available to work on/around several holidays annually. The museum is open, for example, on Easter, Mother’s Day, Father’s Day, and on the days surrounding holidays such as Thanksgiving, Independence Day, Memorial Day, Labor Day, and Christmas. Additional hours are occasionally required for First Night, Akron’s Community New Year’s Eve Celebration, special events outside of the museum’s regular hours, to attend some meetings, and during other Member and Visitor Services Associates’ absences.
  • Perform additional duties as assigned by the Member and Visitor Services Coordinator, Café Manager, or Shop Manager as appropriate.

VISITOR SERVICE DESK DUTIES AND RESPONSIBILITIES

  • Answer the museum’s main telephone line, dispense general information, or transfer calls to appropriate staff members.
  • Maintain attendance count.

CAFÉ DUTIES AND RESPONSIBILITIES

  • Prepare and serve coffee, tea, and wraps. Serve food items such as pastries, soups, and boxed lunches, as well as bottled beverages, beer, and wine.
  • Perform proper cash handling procedures.
  • Maintain health code standards for food service and uphold museum safety standards.

SHOP DUTIES AND RESPONSIBILITIES

  • Generate sales.
  • Perform proper cash handling procedures.
  • Assist Shop Manager / Buyer with processing and shipping orders placed from outside the Shop, checking in merchandise, restocking merchandise, resetting displays, and conducting annual physical inventory.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

High school diploma or general education degree (GED) is preferred.  Must be of legal age to serve alcohol, as required. Foodservice, reception, and/or retail experience is preferred. Proven interpersonal and customer service skills; outgoing, friendly personality; strong written and verbal skills; mature judgment; flexibility and willingness to adapt to changing needs of the organization. Works well in a team environment.  Maintains a neat appearance and good personal hygiene. Able to remain calm in stressful situations.  Safety-oriented.  Appreciation of art preferred. Prior food handling training is a plus.

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates a commitment to excellence and continuous improvement; ability to monitor the quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritize work; sets goals and objectives; displays an appropriate sense of urgency toward top priorities; manage time efficiently; plans for additional resources; integrate changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible
  • Hospitality/ Interpersonal Skills – Maintains a feeling of hospitality with visitors at all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in a timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem-solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch, or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Sitting / Standing / Walking – Approximately 95% of the time in the Café or Shop work areas is spent standing or moving around. Approximately 95% of the time in the Visitor Services Desk area is spent sitting.
  • Speaking / Hearing – Clear diction and acute hearing are necessary for effective communication with co-workers, customers, and outside agencies, by telephone, and in person.
  • Vision – Corrected vision close to 20/20 is necessary to effectively use the cash register and interpret written information.
  • Climbing / Balancing – The ability to climb and balance on a step ladder is necessary for stocking food, beverages, and supplies.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages, and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for cash register use and for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Work is subject to many interruptions and pressure due to simultaneous orders. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

SUMMARY

Assures that the physical appearance of the Museum is at its best, at all times, and that property and equipment is in proper working condition.  Contributes to the facility operations including general and mechanical maintenance, janitorial and event services.  Carefully follows proper cleaning protocol.  Wears personal protective equipment as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Performs all janitorial tasks as scheduled, including, but not limited to:
    1. Cleaning of restrooms and work areas
    2. Mopping floors
    3. Vacuuming carpets
    4. Dusting
    5. Collecting trash
    6. Washing walls and windows
    7. Picking up trash on Museum’s outside property
    8. Sweeping or hosing down sidewalks and shoveling snow
    9. Cleaning, empty trash cans outdoor including, garden, terrace areas and parking lots
  1. Assists with other building maintenance tasks as scheduled, including, but not limited to:
    1. Floor stripping and waxing, buffing
    2. Moving office furniture
    3. Replacing light bulbs
    4. Minor repairs and adjustments to doors
    5. Watering landscaped areas
    6. Setting up and breaking down of special events
    7. Cleaning up after special events
  1. To the extent training and abilities allow, assist in the accomplishment of special projects involving:
    1. Building and equipment repair
    2. Painting
    3. Landscaping
  2. In absence of supervisor, responds to general staff requests for assistance with small cleaning, maintenance, or lifting jobs; for example, replacing of light bulbs, cleaning up spills, lifting boxes of publications, etc.
  3. Performs other duties as requested by Events Manager, Building Services Manager, Building Services Leader, Security Manager, or another authorized person.

QUALIFICATIONS

High school diploma or general education degree (GED) is preferred.  Prior experience in janitorial, landscaping or building maintenance preferred, but not required.  Mature judgement: flexibility and willingness to adapt to changing needs of organization. Reliable, punctual, and trustworthy, able to deal with visitors well, act reasonably in emergencies, perform tasks as instructed, and cooperate well with co-workers.  Works well in a team environment.  Able to remain calm in stressful situations.  Maintains a neat appearance and good personal hygiene. Safety-oriented.

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible
  • Hospitality/ Interpersonal Skills – Maintains a feeling of hospitality with visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Standing, walking, squatting, bending, stooping, lifting heavy items of up to 50 pounds.
  • Climbing ladders, using a lift to access high areas, walking up and down stairs, using both arms in repetitive motion to sweep, shovel, or clean surfaces.
  • Manual dexterity – grasping, fingering, twisting, gripping, use of both hands in coordinated manner to use hand and power tools and equipment.
  • Hearing/Speaking – must be able to hear normal speech, and to communicate with others.
  • Communicate using two-way radio.
  • Vision – must be able to see areas to be cleaned and read written instructions. Must be able to tolerate working in bright daylight and at night.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. High noise level at times due to operation of machines and vehicles.  May be subject to changing work conditions, active, noisy, and variable temperatures. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

SUMMARY

Under the direction of the Senior Operations Officer and Security Supervisors, is responsible for the safety and security of all visitors, vendors, and employees as well as the safety of works of art in the galleries, storage, and throughout the building/grounds. Wears personal protective equipment as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Provide a safe and secure environment for our employees, patrons, visitors, vendors, and contractors.
  2. Provide effective protection for the museum’s artwork and assets from damage and loss.
  3. Provide timely response and assistance to our customers’ needs. Ensure a positive visitor experience for patrons. Field visitor questions.
  4. Provide active enforcement of the museum’s rules and regulations.
  5. Provide informative security awareness education to our employees, patrons, visitors, vendors, and contractors.
  6. Perform Officer duties as assigned by the Senior Operations Officer, reporting to work when scheduled, on time, and remaining at assigned post until properly relieved.
  7. Open and close the galleries, and continually check for damaged or missing objects. Report any changes in condition to your Security Supervisor.
  8. Reports to the Security Supervisor, both orally and in writing all incidents, accidents, vandalism, suspicious activity, unusual occurrences, and any violation of the Museum’s policies, or procedures. All reports shall be made as soon as possible after the event has occurred.
  9. Helps with Museum activities and special events when needed within the Security Departments policies and procedures.
  10. Participates in required training and the Museum’s risk reduction program.
  11. Performs other duties as assigned.

ACCESS TO SENSITIVE AREAS AND DOCUMENTS:

  1. Has access to sensitive areas and documents if such access is in accordance with normal duties, policy and procedures, and Internal Control guidelines.
  2. Has access to sensitive areas, documents, and assets in case an emergency exists. Such access will be reported to Security Supervisor as soon as possible.

QUALIFICATIONS and PERSONAL CHARACTERISTICS:

High school diploma or general education degree (GED) is preferred. Knowledge of safety/security practices and procedures, as well as prior experience in safety or security field preferred, but not required.  Additional training or coursework in security, first aid training, or other relevant education preferred, but not required. Interest in art preferred, but not required. Mature judgement. Reliable, punctual, and trustworthy. Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise. Willingness to adapt to changing needs of organization. Works well in a team environment.  Able to deal with the public and co-workers in a friendly, courteous, and tactful manner; demonstrated ability to remain calm and task-focused in stressful situations, and to respond appropriately to any emergency or unusual occurrence. Proven ability to communicate well and establish rapport with a diverse population. Able to follow first aid protocol and aid sick or injured guests or employees. Maintains a professional appearance and good personal hygiene. Safety-oriented.

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible
  • Hospitality/ Interpersonal Skills – Maintains a feeling of hospitality with visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance, and smell.  The employee must be physically fit and regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Standing, walking, squatting, bending, stooping, lifting heavy items of up to 50 pounds.
  • Climbing ladders, using a lift to access high areas, walking up and down stairs, using both arms in repetitive motion to sweep, shovel, or clean surfaces.
  • Manual dexterity – grasping, fingering, twisting, gripping, use of both hands in coordinated manner to use hand and power tools and equipment.
  • Hearing/Speaking – must be able to hear normal speech, and to communicate with others.
  • Communicate using two-way radio.
  • Vision – must be able to see areas to be cleaned and read written instructions. Must be able to tolerate working in bright daylight and at night.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. High noise level at times due to programs and events.  May be subject to changing work conditions, active, noisy, and variable temperatures. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

How to Apply

We accept applications submitted online, by email, or by mail.

To apply online

Complete the Application for Employment online form

To apply by email

Send cover letter, resume, and references to:
HR@akronartmuseum.org

To apply by mail

Send cover letter, resume, and references to:
Human Resources
The Akron Art Museum
One South High Street
Akron, OH 44308