Careers

Thank you for your interest in employment at the Akron Art Museum. We are looking for engaging, knowledgeable and creative individuals to fill the positions listed below. Akron Art Museum is an Equal Opportunity Employer.

SUMMARY

The Chief Curator is responsible for leading all curatorial functions: organizing and coordinating exhibitions from the collection and outside sources; producing interpretive materials; and communicating to the public.  Maintains strong relationships with donors, lenders, artists, dealers, arts organizations, and the academic community to develop the collection and further the mission of the museum.  Commits to becoming established as a key artistic leader in the Akron community. Leads the curatorial department.  Directly leads Collection Manager, Research Scholar, Curatorial Fellow, and occasionally part-time assistants, interns and volunteers.  Works closely with Collections Manager, Senior Operations Officer, Director of Design to ensure proper handling, transportation, installation, security of works in exhibitions and the collection and exhibition design. Works closely with other department directors to further the objectives of the museum in education, marketing, management and advancement. Works closely with the chair of the Collections Committee.

ESSENTIAL DUTIES AND RESPONSIBILITIES

A. Formulates and coordinates a balanced exhibition schedule and interpretive plan in concert with the Executive Director and the Deputy Director. Assigns appropriate staff member(s) or guest curator to coordinate each exhibition.

B. Determines and prepares exhibitions.

  1. Organizes traveling exhibitions, including those to be accompanied by comprehensive catalogues as funding allows.
  2. Organizes large and small exhibitions exclusive to AAM.
  3. Coordinates exhibitions originated by other institutions to be shown at AAM.
  4. Prepares ancillary interpretive materials for exhibitions.

C. Researches and writes catalogue essays, website entries, digital content, and supervises other staff in these endeavors.

D. Develops and supervises collections

  1. Oversees maintenance of curatorial files on collection.
  2. Supervises installation of exhibitions.
  3. Researches and documents work in the collection.
  4. Plans, coordinates and oversees execution of a conservation program.
  5. Initiates ideas for grant projects; prepares or assists advancement office in preparing grant applications.
  6. Ensures timely preparation and distribution of exhibition schedule.

E. In concert with the Executive Director, strategically develops the collection through gifts and purchases.

  1. Maintains relations with artists and collectors locally and nationwide to develop and improve the museum’s collection through gifts and purchases.
  2. Maintains knowledge of the art market through relationships with dealers, galleries, critics and auction houses to enhance the development of the museum’s collection through gifts and purchases.

F. Attends Collection Committee meetings and, at the discretion of the Executive Director, Board of Directors meetings or other meetings.

  1. Recommends and presents gifts and purchases to the Executive Director, and to the Collection Committee and/or Board of Directors as applicable.
  2. Directs the scheduling, preparation of agendas and preparation of minutes for Collection Committee meetings.
  3. Recommends and supervises possible de-accessions.

G. Prepares departmental budgets and policies as well as other museum-wide policies.

  1. Plans and supervises implementation of the departmental budget.
  2. Monitors and oversees exhibition contracts
  3. Maintains fiscal control of collection and exhibition expense, including conservation.
  4. Initiates, prepares, and presents to the Executive Director for approval key departmental policies and plans, including accessioning and deaccessioning plans, conservation plans and exhibitions strategic plans.
  5. Works with Executive Director in preparation of institution-wide strategic plans, collection policy, facilities development plans, and other long-range plans.

H. Represents museum in the community, nationwide.

  1. Serves on local committees in consultation with the Executive Director.
  2. Communicates to public media under guidance of Marketing and Communications Manager.
  3. Develops regional and national profile through various activities.
  4. Attends evening and weekend events throughout the community as needed to strengthen museum and community relations.
  5. Participates in periodic travel as required.

G. Undertakes other assignments as designated by the Executive Director.

QUALIFICATIONS

Advanced degree in Art History or related experience and expertise in contemporary art and emerging forms of media. Minimum five years museum management experience; publications and lectures in the field.

Demonstrated strong leadership skills.  Excellent verbal and writing skills, public speaking skills, and computer proficiency. Exceptional artistic judgment. Demonstrated command of public relations functions.  Superior program planning and implementation skills, with demonstrated management and organizational ability. Ability to work well as part of a team; good interpersonal skills; creativity, energy and enthusiasm. Mature judgement: flexibility and willingness to adapt to changing needs of organization. Able to remain calm in stressful situations.  Safety-oriented. Eagerness to assume a leadership role in the museum and in the community.

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible.
  • Interpersonal Skills – Maintains a feeling of hospitality with team and visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and others engaging with the museum.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands/fingers for repetitive motions including keyboarding, to  handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is required to sit, climb, balance and smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus and see computer monitor. Visual Demands: Near acuity, depth perception, able to see computer monitor. Mental Demands: High oral comprehension and written comprehension, simple arithmetic.  Events and Programs: Standing for extended periods of time, walking, speaking and hearing in noisy environment. The employee must regularly lift and/or move up to 50 lbs. Must be physically able to drive and possess a valid driver’s license.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Subject to many interruptions, pressure due to multiple calls and inquiries, meeting deadlines.  Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Wears personal protective equipment as required. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

SUMMARY:

An integral part of the overall development effort, the Development Coordinator participates in the overall fundraising tasks of the organization, maintains confidentiality, exercises good judgment and initiative, and is available to assure the successful completion of any development task at hand. Works closely with the Senior Development Officer to maintain donor records and to assure development operations meet the needs of the organization. Works with the Business Office to assure accuracy of income records. Works to research donor prospects working at the direction of the Director of Advancement and Senior Development Officer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Processes all membership materials and contributions in a timely manner.

  • Oversees timely mailing of membership renewal notices for both individuals and businesses.
  • Records membership income and prepares monthly development reports.
  • Prepares and mails donor acknowledgments, including those for memorial gifts.
  • Initiates and maintains complimentary staff memberships.

Maintains accurate mailing lists, records, and files on development software, coordinating this effort with appropriate staff members when necessary.

  • Lists and records include master and house lists, member records and computerized files pertaining to individual and business memberships and contributions.
  • Records all income in development software system.

Provides clerical support and assistance to the Advancement Department.

  • Responds to donor and member phone calls resolving customer service needs as required.
  • Assures that adequate supplies are available including all enclosures for mailings, renewal notices, membership cards, etc.
  • Processes matching gift forms as received.
  • Assists in developing correspondence and acknowledgements.

Assists Senior Development Officer in monitoring membership benefits, including:

  • Mailing AAM produced catalogues to donors selected by Director of Advancement.
  • Attending and assisting at member related special events.

Understands and uses the development software, installing upgrades, supporting other staff members in use of the data and software system.

Responsible for donor research software, creating reports as directed, installing upgrades, supporting other staff members in use of the data and software system.

Assists Senior Development Officer in planning and implementing member events and travel.

Assists the Advancement Department as needed including fundraising events

Other duties as assigned.

EDUCATION AND MINIMUM QUALIFICATIONS:    

High school graduate with at least 3+ yrs. experience in business or non-profit setting. Experience working with donors and volunteers especially helpful. Knowledgeable and highly skilled with donor software systems and/or database management and reporting is essential. Must be able to organize data accurately and efficiently into meaningful forms. Strong interpersonal, verbal and writing skills; data entry, typing and computer literacy necessary. Highly organized and ability to handle multiple tasks and meet deadlines. Ability to work independently or within teams, as needed.  Professional appearance/demeanor and ability to adapt to changing needs of the organization.

JOB KNOWLEDGE AND SKILLS:

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible.
  • Interpersonal Skills – Displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner always; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Desk Work: most of the work time is spent sitting at a desk and working at a computer. Some time is also spent on the telephone. Physical demands include sitting for extended periods of time, handling, fingering, talking, and hearing, eye/hand coordination, repetitive motions.
  • Events and Programs: Standing for extended periods of time, walking, speaking and hearing in noisy environment.
  • Visual Demands: near acuity, depth perception, able to see computer monitor
  • Mental Demands: oral comprehension, written comprehension, simple arithmetic
  • Physical Demands: sitting, carrying, manual dexterity for keyboard entries and handling of papers, talking, and hearing, eye/hand coordination, repetitive motions.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages, and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Subject to many interruptions, pressure due to multiple calls and inquiries. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Work is subject to interruptions. Personal protective equipment may be required. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

Director of Accounting

SUMMARY:

Responsible for directing the full spectrum of the organization’s accounting, financial reporting and analysis, budgeting and cash management functions, while assuring proper development and deployment of policies and procedures.  Has full responsibility for month and year-end closings and issuance of financial statements in accordance with GAAP.  Responsible for annual operating budget, audit and Forms 990, M and 5500 preparation, financial controls, supervision of Business Office staff, monitoring of restricted funds, retail shop and cafe accounting, and endowment accounting. Displays high level of integrity and professionalism at all times. Supervises Lead Accountant directly and Accounting Coordinator indirectly.  Responds to requests from Executive Director for financial analysis and special reports. Assists in implementing directives and achieving goals set by the Finance, Investment and Planning Committees.  Works with all departments during budget process. Works with all leadership to oversee financial procedures. Works with the Director of Advancement and other team members in preparation of grant budgets and final financial reports. Works with members of Finance and Investment Committees, during regular meetings and as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

I.  FINANCE

  1. Oversees all aspects of finance and accounting, including budget, audit, 990 reporting, grant reporting, and general ledger activity.  Supervises Business Office staff in producing monthly financial statements and processing payables, receivables, recording and payment of payroll and payroll taxes, and financial accounting for grant reports.
  2. Oversees preparation and implementation of annual operating budget.  Develops, manages, and is responsible for the overall department revenue and expense budgets.  Delegates compilation and management of sections of the budget to Directors and others as appropriate. Prepares, maintains and assures adherence to budgets and schedule for capital projects.
  3. Monitors cash flow, expense and income.
  4. Monitors proper use of restricted funds.
  5. Oversees annual audit; prepares audit schedules and assigns appropriate work to business office staff.
  6. Responsible for preparation and filing of the annual OAC Financial Report, the Ohio Cultural Database Report, the Form 990 and Form M in conjunction with the external audit team. In addition, provides financial information for grant proposal preparation and reporting as needed.
  7. Assists Executive Director in long-range planning and prepares financial projections.
  8. Responsible for evaluating proposals, contracts and agreements regarding purchase and support services in a variety of systems, both hardware and software.
  9. Oversees purchasing procedures.
  10. Understands, executes and monitors business contracts.
  11. Maintains relationships with banks, brokers, and investment managers.
  12. Recommends improvements in financial operations and policies and implements improvements recommended by auditors.
  13. Abides by organization policies and carries out resolutions enacted by trustees.
  14. Supervises and directs the annual fundraising auction sales room.
  15. Works occasionally at special events, which may occur on evenings and holiday weekends.

 

II. RETAIL OPERATIONS

  1. Oversee accounting and inventory procedures of Museum Shop, Café, liquor sales, museum rentals/food service, and parking lot.
  2. Create, implement and maintain accounting procedures for revenue producing operations in coordination with managers.
  3. Review financial activity of sales, cost of sales and inventory on a monthly or more frequent basis.
  4. Forecast and track income and expense related to revenue producing areas and develop maximum profits from earned income operations.

 

III.  ENDOWMENT FUNDS

  1. Monitor and reconcile the endowment funds at least quarterly. Prepare quarterly reports for Investment Committee review.
  2. Track activity of the unitized and segregated endowment funds.
  3. Calculate annual endowment distribution for budget purposes and coordinate payment procedures with banks.

 

IV.  BOARD AND BOARD COMMITTEES

  1. Prepares agendas and reports for Finance and Investments committee meetings and assists committee chairs as needed.
  2. Attends Finance and Investments Committee meetings; prepares minutes for both.
  3. Interprets financial affairs of the organization and related legal issues for the Executive Director and Finance and Investments committees.
  4. Assists Investments chair in reviewing and monitoring reports from investment consultants.
  5. Reports to Board of Trustees as requested.

 

V.  OTHER

  1. Works with HR Director to develop and administer the compensation and benefits programs.  Participates in the salary planning process, reviews pay increase requests, and recommends appropriate action. Works with benefits providers, HR Director and Executive Director to provide an optimal and cost-effective employee benefits program.
  2. Monitors Human Resources budget items – payroll, benefits, and staff expense.
  3. Participates in compensation surveys to maintain equity among positions.
  4. Works with external auditors in preparing the annual Form 5500s required for benefit plan(s).

 

VI.  A. Other duties as assigned by Executive Director.

 

EDUCATION AND QUALIFICATIONS:    

BA/BS in Accounting, Master’s preferred.  CPA a plus. Minimum of three (3) years of professional-level accounting experience, preferably in a non-profit setting, with full responsibility for month and year-end closings and issuance of financial statements in accordance with GAAP.  Supervisory experience required. Working knowledge of fund accounting and retail financial experience preferred. Clear and concise verbal and written communication abilities in the English language. Professional interpersonal skills and physical appearance.  Highly organized and ability to handle multiple tasks and meet deadlines. Proven strength in budget management and initiating financial controls. Knowledge of GAAP, tax preparation, filings and compliance. Expert-level skills in Excel and accounting software. Familiarity with non-profit accounting software preferred. (Solomon preferred)  Excellent interpersonal, supervisory, and project management skills.  Ability to work independently, take responsibility for decisions, but also work well in a team as needed.

JOB KNOWLEDGE AND SKILLS:

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible.
  • Interpersonal Skills – Displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

 

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Physical Demands: sitting, carrying, manual dexterity for keyboard entries and handling of papers, talking, and hearing, eye/hand coordination, repetitive motions.
  • Visual Demands: near acuity, depth perception, able to clearly see computer monitor.
  • Mental Demands: oral comprehension, written comprehension.
  • Working Conditions: subject to many interruptions, pressure due to multiple calls and inquiries.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages, and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Work is subject to interruptions. Personal protective equipment may be required. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

Part-time and/or Seasonal | Thursday / Friday / Saturday

SUMMARY

Works as part of a professional, service-oriented team of Member and Visitor Services Associates promoting the museum, supporting cultural experiences, and generating revenue at the Café, Shop and Visitor Services Desk. Guides visitors to follow expected safety and social distancing protocol.  Wears personal protective equipment as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide outstanding customer service, sell museum memberships, and build long-term customer relationships.
  • Develop a thorough knowledge of museum operations and keep current with museum activities through resources such as the museum’s website, social media sites, weekly e-blast, Outlook calendar and publications.
  • Conduct day-to-day activities such as processing transactions through the point-of-sale system, cash handling, performing opening and closing duties and maintaining cleanliness and neatness of workspace to proper standard.
  • Maintains proper communication with co-workers and managers.
  • Completes daily and weekly checklists as applicable.
  • Cross-train as needed in the daily activities of the Visitor Services Desk, Café, and Shop.
  • Be available to work on / around several holidays annually. The museum is open, for example, on Easter, Mother’s Day, Father’s Day and on the days surrounding holidays such as Thanksgiving, Independence Day, Memorial Day, Labor Day, and Christmas. Additional hours are occasionally required for First Night, Akron’s Community New Year’s Eve Celebration, special events outside of the museum’s regular hours, to attend some meetings, and during other Member and Visitor Services Associates’ absences.
  • Perform additional duties as assigned by the Member and Visitor Services Coordinator, Café Manager or Shop Manager as appropriate.

VISITOR SERVICE DESK DUTIES AND RESPONSIBILITIES

  • Answer the museum’s main telephone line, dispense general information or transfer calls to appropriate staff members.
  • Maintain attendance count.

CAFÉ DUTIES AND RESPONSIBILITIES

  • Prepare and serve coffee, tea, and wraps. Serve food items such as pastries, soups, and boxed lunches, as well as bottled beverages, beer, and wine.
  • Perform proper cash handling procedures.
  • Maintain health code standards for food service and uphold museum safety standards.

SHOP DUTIES AND RESPONSIBILITIES

  • Generate sales.
  • Perform proper cash handling procedures.
  • Assist Shop Manager / Buyer with processing and shipping orders placed from outside the Shop, checking in merchandise, restocking merchandise, resetting displays, and conducting annual physical inventory.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

High school diploma or general education degree (GED) is preferred.  Must be of legal age to serve alcohol, as required. Food service, reception and/or retail experience is preferred. Proven interpersonal and customer service skills; outgoing, friendly personality; strong written and verbal skills; mature judgment; flexibility and willingness to adapt to changing needs of organization. Works well in a team environment.  Maintains a neat appearance and good personal hygiene. Able to remain calm in stressful situations.  Safety-oriented.  Appreciation of art preferred. Prior food handling training is a plus. 

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

  • Quality of Work – Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
  • Planning /Organizational Skills– Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
  • Dependability – Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible
  • Hospitality/ Interpersonal Skills – Maintains a feeling of hospitality with visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
  • Communication – Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
  • Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
  • Problem Solving  – Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
  • Use of Technology – Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
  • Personal Appearance – Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Examples of duties include:

  • Sitting / Standing / Walking – Approximately 95% of time in the Café or Shop work areas is spent standing or moving around. Approximately 95% of the time in the Visitor Services Desk area is spent sitting.
  • Speaking / Hearing – Clear diction and acute hearing are necessary for effective communication with co-workers, customers, and outside agencies, by telephone and in person.
  • Vision – Corrected vision close to 20/20 is necessary to effectively use the cash register and interpret written information.
  • Climbing / Balancing – The ability to climb and balance on a step ladder is necessary for stocking food, beverages, and supplies.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages, and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for cash register use and for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. Work is subject to many interruptions and pressure due to simultaneous orders. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

How to Apply

We accept applications submitted online, by email, or by mail.

To apply online

Complete the Application for Employment online form

To apply by email

Send cover letter, resume, and references to:
HR@akronartmuseum.org

To apply by mail

Send cover letter, resume, and references to:
Human Resources
The Akron Art Museum
One South High Street
Akron, OH 44308